Leveraging People, Processes and Technology with Jason Staats
In order to get your business into maintenance mode–and build a stronger business while you're at it–you have to answer the question, "What if I'm not here?" Ideally, the answer is that nothing changes. Invoices still get sent on time, your products and services still get delivered, and the wheels on the bus keep going round and round. That's the goal of maintenance mode, to me.