Michelle Mazur helps business owners shake things up (but having trouble talking about it) through their messaging. In this episode, Michelle shares some of the significant investments she's made in her business that had a long payoff, her approach for ev

Deciding whether or not to make an investment in your business — whether it's hiring a consultant, enrolling in a course, getting a new piece of software — is always a bit of a gamble.

You're trying to manage your risk, manage your cash flow, predict the future, evaluate the opportunity cost, and a million other parts and pieces.

All to answer the question, "Will it be worth it"? Because when it comes to return on investment, that's the question we're really trying to answer.

Many entrepreneurs ask whether the investment will make enough money to cover the expenses. But that's just scratching the surface. The return on investment question goes much deeper than that and involves many factors.

For the next month, we'll be talking about return on investment, how to think about it, how to evaluate it when it's murky, and, ultimately, how to use that to make better decisions about investment in your business.

To kick us off, today I'm talking to Michelle Mazur, the founder of Communication Rebel. Michelle helps business owners shake things up (but having trouble talking about it) through their messaging. In this episode, Michelle shares some of the significant investments she's made in her business that had a long payoff, her approach for evaluating investments in her business, and her view on the intangible, long-term benefits of those investments.

Listen to the full episode to hear: 

  • The framework for making investment decisions
  • What categories of things to consider and evaluate against
  • How to consider the intangible benefits that are often hard to measure
  • When big investments don't always pay off

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