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Sept. 3, 2024
Essential Elements of Building a Calm Business
What if you could design a business that inherently operates on calm, not chaos? What are the essential elements to make this possible, and how can they be systematically incorporated into your business model? As we dive into...
July 23, 2024
Crowdfunding For service Businesses with Lena West
Do you need funding for your business but loathe the idea of giving up a piece of your company to someone else? I get it. You built this baby with your own two hands, most likely giving up nights, weekends, early mornings, an...
July 20, 2021
Examining Your Relationship With Your Business With Nicole Lewis-Keeber
Nicole and I talk about how your foundational experiences might show up in your business and create limitations to your growth, especially when it comes to perfectionism and control.
July 6, 2021
The End Goal of Maintenance Mode, What it Is, and What it Isn't
I've spent the last 16 episodes interviewing founders about maintenance mode and consistency, exploring capacity, business model, and techniques to prepare and execute maintenance mode in your business. And to wrap up the theme, I wanted to take you behin
June 8, 2021
Preparing Your Business So You Can Take a Real Break with Claire Pelletreau
The point of maintenance mode is to give you time and space to take a REAL break. Not a vacation where you're checking your email or you're stuck on your laptop kind of break. But a real, genuine break. To go through the process to prepare for maintenance
May 25, 2021
Leveraging People, Processes and Technology with Jason Staats
In order to get your business into maintenance mode–and build a stronger business while you're at it–you have to answer the question, "What if I'm not here?" Ideally, the answer is that nothing changes. Invoices still get sent on time, your products and s
April 13, 2021
Assessing Your Business' Capacity with Anna Wolf
When Anna ran up against her capacity ceiling, she decided that she loved the work she was doing and didn't really want to change the way that she was working. But that something still had to change.
Feb. 23, 2021
Leaving Social Media and Re-Investing in Organic Growth with Nathalie Lussier
Social media is a major marketing channel for LOTS of small businesses, and it's an important part of the decision-making process if you're thinking about your own marketing from a perspective of privacy, so I wanted to bring on someone who did go through
Feb. 2, 2021
Growing a Business With Digital Privacy as a Priority with Paul Jarvis
Paul and his cofounder, Jack Ellis, are two of my go-to experts on both digital privacy AND on the logistics of how to build that ethos into the DNA of your company. It's a core value for them as well, so they have to navigate the balance of promoting, ma
Jan. 19, 2021
Making "Enough" in Our Business with Rita Barry
Rita Barry is a certified measurement marketer. She founded her company, a boutique digital marketing optimization consultancy based in the Canadian Rocky Mountains, in 2009. Rita deals with numbers and measuring success all day long and the journey to an
Dec. 22, 2020
Increasing Profits Through a Revenue Sharing Structure with Lacey Sites
We've been talking this month about creative strategies around pricing or packaging your services. And as part of that exploration, I wanted to re-air an interview that I did with Lacey Sites from a Lit Up Life in 2019.
Lacey is a business mentor and
Oct. 20, 2020
Driving New Business and Managing Operations Using ClickUp with Layla Pomper
You can use no-code tools like ClickUp to streamline and automate your internal processes and enhance your communication with clients. You can also build digital products, help your students learn more effectively, and add to diversity your revenue stream
July 28, 2020
How to Build a Community Around Your Business with Katie Hunt
Katie Hunt, founder of Proof to Product, helps product-based businesses create product lines, sell wholesale, and build stronger businesses. She has a podcast, courses, masterminds, coaching, conferences, and yes, a community. Katie’s helped thousands of
July 21, 2020
Evolving Toward a Community Business Model with Margy Thomas
Margy looked at her business and realized that 1:1 services was no longer the best delivery option for her clients and it wasn’t the business she wanted to be running. Creating the ScholarShape community was the natural evolution.
Key Takeaways:
- W
July 14, 2020
Where Community Belongs In Your Business Model with Sophie Bujold
Harnessing your IP isn't the ONLY way you could add additional revenue or build resilience into your business. Sophie Bujold has another option: building a community product around your business.
Key takeaways:
- Using community/membership model as
July 7, 2020
Using Your Intellectual Property To Pivot & Build Resilience with JoAnn Holmes
We're talking about how to build some more resilience into your business model by using work you've already done—your intellectual property—and turning it into another source of revenue for your business.
Key Takeaways:
- Using your intellectual pr
June 16, 2020
Identifying Financial Risks & Building Resilience with Jacquette Timmons
Jacquette and I talk about financial risks, resilience, and the relationship between the two.
Key takeaways:
- How assessing your risk is actually a move towards building resilience
- What the relationship between risk, uncertainty, safety, and res
March 31, 2020
Software As Service Metrics Applied To Small Business Growth With Justin Jackson
Justin and I talk about some of the key data that they measure at Transistor. We talk about how to track monthly recurring revenue and churn – two fabulous metrics you can look at when measuring the health of your business.
And we talk about how their
March 17, 2020
Making Space To Grow Your Service Business With Kathleen Shannon
I talk with Kathleen Shannon about how to approach data when you identify as more of a creative person and less as someone with a data-first mindset. We talk about how making space for growth is such an important aspect of actually growing.
And we tal
Feb. 25, 2020
How Your Pricing Choices Can Make You Happier With Marketing Analyst Rita Barry
Today, we’re going to pull all those ideas together and look at the downstream impacts of making that switch from hourly pricing to value-based pricing.
We’ll look at how it affects your sales process, your proposal process, your profit, your cash flo
Feb. 18, 2020
Getting Paid Faster Using Practice Ignition With Tier One Services Co-Founder Jaime Campbell
Practice Ignition is a tool I use in my own business, and with most of my clients because it makes onboarding a client and accepting payments so easy.
My guest today has been using Practice Ignition for the last few years.
Jaime Campbell is the co-
Feb. 11, 2020
Taking Payments In A Positive & Transparent Client Relationship With Kate Strathmann
Getting paid by clients is the #1 most important part of the workflow in a service business. If you don’t get paid, eventually, you won’t have a business. But how you go about getting paid – now that’s where some magic can really happen.
Today, we’re t
Feb. 4, 2020
Using Value-Based Pricing To Boost Profit With Dana Kaye
Dana Kaye and I talk about how she went about making that transition from an hourly pricing model to a value-based model. We talk about how the change affected every area of her business operations and the impact that thinking about the administrative cos
Dec. 31, 2019
Productize Hands-On Services To Earn More & Stress Less With Lead Cookie Founder Jake Jorgovan
Jake Jorgovan focuses on productizing his service delivery so he can operate efficiently at scale.
These productized services are built on solid processes, procedures, and standardized systems behind the scenes. They ensure that his clients get a cons