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March 3, 2020

Use This One Weird Metric To Measure Your Service Business With Rob Howard

Rob Howard has one simple metric for measuring the financial health of his business: profit per hour per client. Tracking that metric has changed how I evaluated and measured my own business and has become something I incorporate into my clients’ busi
Feb. 25, 2020

How Your Pricing Choices Can Make You Happier With Marketing Analyst Rita Barry

Today, we’re going to pull all those ideas together and look at the downstream impacts of making that switch from hourly pricing to value-based pricing. We’ll look at how it affects your sales process, your proposal process, your profit, your cash flo
Feb. 18, 2020

Getting Paid Faster Using Practice Ignition With Tier One Services Co-Founder Jaime Campbell

Practice Ignition is a tool I use in my own business, and with most of my clients because it makes onboarding a client and accepting payments so easy. My guest today has been using Practice Ignition for the last few years. Jaime Campbell is the co-
Feb. 11, 2020

Taking Payments In A Positive & Transparent Client Relationship With Kate Strathmann

Getting paid by clients is the #1 most important part of the workflow in a service business. If you don’t get paid, eventually, you won’t have a business. But how you go about getting paid – now that’s where some magic can really happen. Today, we’re t
Feb. 4, 2020

Using Value-Based Pricing To Boost Profit With Dana Kaye

Dana Kaye and I talk about how she went about making that transition from an hourly pricing model to a value-based model. We talk about how the change affected every area of her business operations and the impact that thinking about the administrative cos
Jan. 28, 2020

Streamlining Done With You Services With Greg Hickman

My guest is Greg Hickman, the founder and CEO of System.ly. Greg and his team have over the last 4 years, transformed System.ly from a marketing automation consultancy into one of the top coaching and training companies for service providers. Greg rea
Jan. 21, 2020

How To Spend Less Time On Client Calls While Managing Retainers With Parker Stevenson

Today, I talk to Parker Stevenson, co-owner of Evolved Finance, a bookkeeping company that specializes in online businesses. I talked with him about how he and his business partner, Corey Whitaker, buck convention and deliver their monthly bookkeeping ser
Jan. 14, 2020

How Voxer Can Save You And Your Client Time With Ashley Gartland & Nancy Jane Smith

Today, I talked with Ashley Gartland and Nancy Jane Smith about how they use Voxer to communicate with their clients. Primarily a voice messaging app, Voxer allows them to replace both email and in-person meetings, helping them save time and streamline th
Jan. 7, 2020

Faster Results In Fewer Meetings With Ashley Gartland & Hailey Thomas

In today’s episode, I talk with business coach Ashley Gartland and marketing & operations project manager Hailey Thomas about their different approaches to delivering intensive-style offerings. You will hear that these different approaches might actua
Dec. 31, 2019

Productize Hands-On Services To Earn More & Stress Less With Lead Cookie Founder Jake Jorgovan

Jake Jorgovan focuses on productizing his service delivery so he can operate efficiently at scale. These productized services are built on solid processes, procedures, and standardized systems behind the scenes. They ensure that his clients get a cons
Dec. 24, 2019

Creating Consistent Scalable Income Through Revenue Sharing With Lacey Sites

Lacey Sites uses a revenue-sharing pricing structure that allows her to scale her one-on-one coaching business without adding more clients all while still dramatically growing her profits. This unique model allows her to double down on her investment
Dec. 17, 2019

Save Time and Boost Profit Using A Proposal Calculator With Rob Howard

The crux of the proposal process is reducing your sales time. Rob has developed a system that allows him to give accurate quotes on the initial call and send out proposals within 15 minutes of getting off that call. It's a system that saves a ton
Dec. 10, 2019

Setting Boundaries To Increase Capacity With Work Brighter Founder Brittany Berger

In this episode, I talk with Brittany Berger about establishing boundaries in her business so she can ensure that she has the capacity needed to help her clients go beyond just working smarter to a better version of productivity. Key Take-Aways: O
Dec. 3, 2019

Why Streamlining Your Effort Pays Off With Business Strategist Michelle Warner

Michelle Warner and I talk about how we both use opting-out as a tool to help our clients become more profitable and efficient. Key takeaways: How Michelle uses an 80/20 framework to harnesses creative energy How she helps clients start optimizing
Nov. 19, 2019

Defaulting to Simple with ScaleSpark Founder, Susan Boles

If you can’t figure out how to break the ceiling and scale your business, then you should listen to this podcast with ScaleSpark Founder, Susan Boles. Key takeaways: Why the tech that promises to make your life easier can just be another complication
Nov. 5, 2019

Using Software to Scale with ScaleSpark Founder, Susan Boles

In this podcast episode Susan is on the receiving end of the interview, talking to Tara McMullin about using software to scale. Key takeaways: The basis for business default decisions Why hiring more people won’t fix an operational capacity proble
Oct. 22, 2019

Breaking the Default Model: Building a Badass Business with Badass Your Brand Founder, Pia Silva

If you haven’t heard of the powerhouse that is Pia Silva, founder of Badass Your Brand, then you’re in for a treat. Key takeaways: Break the ceiling by breaking the default agency model Why project management tools don’t work for every business U
Oct. 8, 2019

Crossing the chasm from experimentation to deliberate model with business designer Michelle Warner

Business designer Michelle Warner talks about how to make that all-important decision of crossing the chasm from experimentation mode to a business model that's designed to grow. Key takeaways: Why business design is a hybrid approach to creating a
Sept. 24, 2019

Is it The Dip or time to pivot with That Seems Important founder Margo Aaron

There’s the business you COULD run, and there’s the business you SHOULD run. How do you know when you’re just in “the dip”, or when you’re running a business that’s never going to be the business that you want to run and it’s time to do something else? We
Sept. 10, 2019

Default Decisions and What Works with Tara McMullin

Allow me to introduce this very first episode of #BreaktheCeiling, the podcast where we'll talk about how you might structure your #smallbusiness, or even why you're in the business you're in in the first place. On Break the Ceiling we’re going to tal
Aug. 29, 2019

Introducing Break the Ceiling

Introducing Break the Ceiling launching early September 2019. For more information, visit https://scalespark.co/podcast